SHIPPING POLICY
Shipping Policy
Thank you for visiting and shopping at OKAMI CARDS. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
PRE-ORDER ANY order that includes a pre-order item will be held until all items can be dispatched together. Please bear this in mind when placing orders containing both in-stock and pre-order items.
Shipment processing time
All orders are processed on same business day before 2pm uk time or 2-3 business days during busy periods. Orders are not shipped or delivered on Sunday or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur.
Shipment confirmation
You will receive a Shipment Confirmation email once your order has shipped.
Customs, Duties and Taxes
OKAMI CARDS is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
import VAT and customs handling charges are being charged to most customers ordering from the E.U. The amount varies by country. Please keep in mind when ordering that you may be required to pay these charges depending on your country's laws.
Damages
OKAMI CARDS is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently ship outside the U.K & internationally with a flat rate given at checkout